Returns & Exchanges
At Joeydolls, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all original labels and tags are still attached to the garments.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing